FAQ

Do you offer free shipping?

We offer free shipping on all orders within the United States.

Do you ship Internationally?

We do! International shipments may be subject to taxes and duties imposed by your country of residence. It is the responsibility of the customer to pay these taxes.

How long will it take to get my order? - International Orders

This depends on the shipping method selected. FedEx, DHL, and UPS are the fastest options. As a result of the Covid-19 pandemic USPS international shipments may take between 30-90 days to arrive.

How long will it take to get my order? - Domestic Orders

Most orders shipped within the US take 2-4 business days to arrive after fulfillment. Orders ship within one week (often within a day) of being placed. If you haven’t received your order within 30 days let us know.

Where are you based?

Minneapolis, Minnesota, USA

What is your return policy?

If you are not 100% satisfied with your order, we will be happy to arrange a return for any unused and unmodified items purchased within 45 days. We do not accept returns on opened 3D printer Filament.


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